Privacy Policy

1. Operator and contact

The App is operated by the seller (an individual) shown on the App Store. This site does not publish additional personal details such as name, address, or phone number.

For privacy inquiries or requests for disclosure, please email orusuban.support@gmail.com (see Support).

2. Information we collect

To provide the App, we may collect and process the following:

• Account information — identifiers issued or linked via Sign in with Apple. If an email address is shared, Apple’s Hide My Email settings apply
• Display names — names set in the app for parent and child (legal names are not required)
• Messages — body text, type (preset, text, urgent, etc.), read state, and timestamps
• Pairing information — device and conversation identifiers and short-lived pairing codes
• Push tokens — device tokens when notifications are enabled
• Presence — online status and last-seen times needed to keep connections working
• Subscription status — whether a subscription is active, checked on-device via StoreKit (payment details are held by Apple)
• Permission-based data — camera / microphone only when using features such as QR scanning, video calls, or check-in photos
• Check-in still images — when “Capture a check-in” is used, images from the child device may be processed and stored temporarily so the parent can receive them
• On-device data — session data on the child device needed for the app to work

We do not continuously access location, contacts, or the photo library. We do not track for advertising. Video call media is not stored on our servers (signaling needed to connect a call is processed temporarily).

3. Purposes of use

• Providing messaging, calls, check-ins, notifications, and other App features between parent and child
• Maintaining pairing and preventing impersonation or abuse
• Determining access to the monthly plan (payments are handled by Apple)
• Support, incident response, security, and service improvement
• Compliance with applicable law

4. Children’s information

• Child devices are intended to be used under a parent/guardian’s setup, subscription, and supervision
• A child’s legal name is not required
• Purchase controls are not shown on the child UI
• Guardians may request deletion of data via support

5. Third-party services

Information is processed by the following providers as needed to run the service. Except where required by law, we do not sell personal information.

• Apple (Sign in with Apple, App Store, subscription billing, push infrastructure)
• Google Firebase (authentication, database, and related services)
• Cloudflare (API and delivery of this site)

6. Processing outside Japan

Because of how these providers operate, data may be processed or stored outside Japan. Each provider handles information under its own privacy terms and contracts.

7. Retention and security

• Communications use encryption (such as HTTPS) and access is limited by authentication and authorization
• Messages have retention limits (designed to expire after a period)
• Pairing codes expire quickly
• Check-in images and call signaling are kept only as long as needed for the feature
• On account deletion or a support deletion request, we delete data within a reasonable scope (copies in backups are removed over time)

8. Access, correction, deletion, and account deletion

You (including a guardian) may request access, correction, or deletion of retained personal data. Parents can delete their account in the app under Settings → Account → Delete Account. If that is not possible, email orusuban.support@gmail.com. After identity verification, we respond within a reasonable time.

After deletion, pairing, messages, settings, and related data are removed and cannot be restored.

9. Cookies

This website does not use advertising or analytics cookies or similar tracking, beyond minimal technical processing needed to serve the site.

10. Changes

We may update this policy as needed. For material changes, we update the date on this page and may also notify you in the app.